Returns & Exchanges
At Eternity Wedding Bands, we want you to absolutely love your jewelry. If for any reason you are not completely satisfied, we make returns and exchanges simple and stress-free.
Easy 30-Day Returns
- You may return your purchase within 30 days of your order date for a full refund or exchange.
- Items must be unworn, in original condition, and accompanied by all original packaging and documentation.
- Visit https://eternityweddingbands.com/apps/quickreturns to quickly and easily process your return. We’ll provide you with a prepaid shipping label and step-by-step instructions for returning your item safely.
- Refunds are issued to your original payment method once your return has been received and inspected.
- Please allow 5–7 business days for your refund to appear, depending on your bank or credit card provider
Exchanges
- Need a different size or style? We’re happy to help you exchange your piece within 30 days of your order date.
- Items must be unworn, in original condition, and accompanied by all original packaging and documentation.
- Visit https://eternityweddingbands.com/apps/quickreturns to quickly and easily process your exchange. We’ll provide you with a prepaid shipping label and step-by-step instructions for returning your item safely.
Non-Returnable Items
We do not accept returns for items that have been visibly worn or damaged. Please inspect your order upon receipt and contact us immediately if the item is defective or damaged.
How to Start a Return or Exchange
Visit https://eternityweddingbands.com/apps/quickreturns to process your return or exchange. Contact our customer care team with any questions:
📧 Support@EternityWeddingBands.com